Location: VietnamIndustry: Life InsuranceEstablished: 2011Policy holders: Over 500,000
With the widespread adoption of online services, information security has become increasingly crucial. In order to safeguard personal information and transaction details from theft, the life insurance industry in Vietnam is driving the mandatory implementation of eKYC. When policyholders utilize online services, they must undergo identity authentication before being able to proceed with the service.
Generali Vietnam has over five hundred thousand policyholders in Vietnam, all of whom access online services through their personal mobile devices. Conducting eKYC requires balancing accuracy, ease of use, and compatibility with various mobile devices.
Generali Vietnam integrated FaceMe® SDK into its customer application service, GenVita, to utilize facial recognition for the following eKYC scenarios: