For general questions regarding purchases (upgrade, refund, sales promotion), product information, and program installation.
Monday to Friday, 09:00 AM - 6:00 PM (PST) 11:00 AM - 8:00 PM (CST) 12:00 PM - 9:00 PM (EST)
*Phone support is provided in English only. For callers outside Canada/USA international calling rates will apply.
A voice support code (VS CODE) is a support ID reference number you use to contact CyberLink phone support. With this ID number, you and the support staff can quickly locate, add to, or communicate about the status of your current issue or request.
Your VS CODE: {{ctrl.vsCode}}
Key in the 13 digits of your VS CODE when prompted by our IVR(interactive voice response).
